Freight Safety -
Our Commitment to our shippers
GLASSWING is dedicated to keeping freight safe on the road.
Our technology enables us to focus on Shipment safety, before,
during and after every dispatch. Here is how:
Before the Dispatch
Getting a Safe Truck and Driver
Verified Truck & Divers
The GLASSWING platform verifies all the trucks, drivers and carriers on its platform. All the verified vehicles and drivers go through a very extensive quality and background check. That means the quality of trucks and drivers are top notch for moving your freight.
Truck and Driver Details
The GLASSWING platform provides you with the truck and driver details through an email 4 hours prior to the scheduled time of vehicle at loading point, so that you have enough time to carry out the paperwork for the shipment. That means peace of mind.
Track your Truck
Track your allotted truck, with regular notifications of the truck reaching your loading point.
Process Control
GLASSWING ensures a lane specific checklist is completed and a stringent process control is in place before the truck leaves the loading point. This leads to less detentions.
Getting the shipment to the
destination on time.
Share your Shipment tracking
Once your freight has been loaded and paperwork completed, the trip is initiated. Based on the Schedule and ETA, the driver can share the details of the freight with the acceptance person. The shipper can track the shipment throughout the journey.
Track the shipment
Always on the map, track your shipment at any given time. Evaluate with the schedule. Get the notification of scheduled and unscheduled stops. That means, you are always in touch with your shipment
Get Notified
Once your shipment is 2 hours away from the dispatch location, get the information about the arrival to plan unloading. Once unloaded, get the ePoD notification instantly with safety remarks and assessment.
Always there for you
After the Trip
Always there for you
Feedback
After every dispatch, you can rate the On Time Arrival (Loading Point), Process Control, On Time Arrival (Destination), Safety and more. We review all feedback because our goal is to make every shipment on time and provide great customer experience.
24/7 Support
Our Support team is always ready to respond to any questions you may have about the shipment and help you in whatever way we can.
Rapid Response
Our specially trained incident response teams are available round the clock to handle any urgent concerns that may arise.
Improving
experience with
technology
Always on the Map
GPS data is logged for every shipment so we know when and where your shipment is and who is behind the wheel. It also helps us ensure that drivers are taking the best scheduled route every time.
